Return Policy – My Badminton Set Shop
We accept return requests within 15 days of the purchase date. To ensure eligibility for a return, please review the following guidelines:
- The item must be returned within 15 days of the purchase date.
- Items should be in their original condition, unworn, unwashed, and with the original tags attached.
- To simplify the return process, please include the order confirmation email or order number received at the time of purchase.
Free Returns
We offer free returns on all our products. Once your return request is approved, we will arrange and cover the return shipping costs. Each customer may request a maximum of three (3) returns per month.
Steps to Initiate a Return
If you wish to return a product, please follow these steps:
- Send an email to HKJinlaihui@hotmail.com with the subject “Return Request.”
- Include your order number and provide a detailed explanation of the reason for the return in the email.
- Our customer service team will promptly respond to your request and provide you with comprehensive return instructions.
Refund Process
Once we receive and inspect your returned item, we will begin the refund process. Refund times may vary based on your chosen payment method.
Contact Us
If you have any questions or need assistance with our return policy, please reach out to us at HKJinlaihui@hotmail.com. Our customer service team is here to help with any inquiries or concerns.
Thank you for choosing My Badminton Set Shop. We are committed to providing you with high-quality products and exceptional service to make your shopping experience enjoyable and worry-free.